Business & Economy
India eyes slice of human
resources BPO pie
What is India News Service,
Tuesday, 23 November 2004, 1700 hrs IST
After customer care services and medical transcription, outsourcing of human resource services or
HR BPO is emerging as
the next big opportunity for Indian BPOs with a global market estimated at $40-60 billion
a year.
"HR BPO comes to about 33 per cent of the outsourcing pie. India has immense potential as more than 80 per cent of Fortune 1000 companies will discuss offshore BPO as a way to cut costs and increase productivity," said V Chandrasekaran, co-founder of Secova eServices Ltd, the first Indian HR BPO,
in Chennai on Monday.
Sensing the potential, global BPO players including Fidelity, Exult and Hewitt have begun setting up operations in India.
However, most HR BPO players have not leveraged the offshore advantage as yet,
he said.
Govt to allow FDI in retail sector:
Putting aside strong opposition from the Left parties and traders’ association, the government has decided to open doors of retail sector for the foreign investors. The Group of Ministers is likely to look into the issue soon before placing the matter in front of the Cabinet for final approval.
Noble lust 'n' princely fetish:
Indian princes were among the biggest buyers of diamonds. But the trade's real royalty hail from a town called Palanpur.
Dhirubhai had settled all ownership issues:
Chairman of Reliance Industries Limited Mukesh D. Ambani today clarified that his remarks on the “ownership issues” of the group had been “torn out of context.”
Market recovers as Mukesh clarifies:
A 'clarification' from Reliance Industries Chairman Mukesh Ambani on the raging controversy over the reported differences with his brother Anil did the trick on Monday. Markets bounced back and the Reliance group shares staged a smart recovery from the slump witnessed after a television channel went on the air Thursday with the senior Ambani's "admission" about his differences with his younger brother on "ownership issues".
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Features
VAT, or something like it
The April 2005 deadline for a nationwide Value Added Tax regime is only months away. But what exactly is on the cards, and what will it achieve?
DINKAR AYILAVARAPU considers the rationale for the shift, and finds that many of the goals have been whittled away already.
Cracks in the first family of business
That there are problems between the Ambani brothers is not news, but Mukesh Ambani’s admission that there could be a change in the equity pattern of the Reliance group caused the share prices of Reliance companies to drift
downwards. An analysis by SUCHETA DALAL
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ABB to invest $ 100 m in India:
The ABB has a comprehensive three-year investment programme underway with an outlay of $ 100 million for capacity and range expansion in India, Mr Fred Kindle, the President and CEO designate of ABB worldwide said here today.
E-mails are risky to big
cos, says study: E-mails can pose a liability risk and cause considerable damage to a company’s reputation if not handled correctly, says a new study.
It cites how such messages landed Enron Corp in trouble.
HAL-built chopper to be exported:
India will export its indigenously built advanced light helicopter to Israel.
Deccan Gold, De Beers form exploration JV:
Deccan Gold Mines Limited, one of the leading gold explorers in the country, and De Beers India Limited, a wholly owned subsidiary of world’s largest diamond mining company De Beers, have
signed a joint venture agreement.
DoT sets up monitoring cells to check illegal ILD calls:
The Department of Telecom has set up Vigilance Telecom Monitoring Cells at Delhi, Mumbai, Chennai and Hyderabad to detect the illegal routing of long distance calls.
Bahrain’s bank to implement Flexcube:
i-Flex Solutions Ltd announced it has signed an agreement with Shamil Bank of Bahrain to implement Flexcube, the company’s banking solution, at the bank.
Business papers
Business Standard
Economic Times
Business Line
Financial Express
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